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5. IT Support (2nd Line)

   Location: York, North Yorkshire, United Kingdom
   Salary: £17000 - £18500/annum Contrib Pension. 27 days hols
   Job Type: Permanent   Add to Shortlist: IT Support (2nd Line)
   

   
   Our client, are looking to employ an experienced and professional individual to join their busy IT department based in York City Centre. As 2nd line helpdesk / support, you will be tasked with day to day problem solving, network administration, IT systems improvements and customer service. This role will be primarily to deliver a professional and 'customer focussed' service to internal ... more about IT Support (2nd Line)

   
   

   Posted: 16-May-2012

6. IT Helpdesk Analyst

   Location: York, North Yorkshire, United Kingdom
   Salary: £18000/annum pension, health benefits,progression
   Job Type: Permanent   Add to Shortlist: IT Helpdesk Analyst
   

   
   Role This role is to provide 1st line support and call logging / management / escalation within the service desk. It is expected to become more of a leading influence in the daily operation and performance of the Service Desk and how it interacts with customer and other teams. The role is very customer facing and the ability to be a great listener regarding diagnosis of problems or requirements ... more about IT Helpdesk Analyst

   
   

   Posted: 16-May-2012